High-value freelance skillset: Prevent excessive client revisions

🔥 tip: Put in a “2 rounds of review/revisions max” caveat to protect yourself and your team members.

Why?

Humans need to see something at least twice before feeling safe with a decision.

We also think that, of course, our job brings in our income, and our income provides for many of our basic needs. No wonder why it can feel like, when our client is trying to make a decision about something we've presented to them, it occurs to us—the freelancer—like the client's whole world depends on it. Because sometimes, for them, they actually (understandably) feel that way.

So, if a decision a client is about to make makes them nervous, there’s (always) a risk the revisions could start to spin.

But, if we communicate (ie. educate, inform) with the client during the scoping process that they (including their stakeholders) have 2 rounds of reviews/revisions before something is locked—no further changes—the client understands they have the opportunity to look at something with the level of scrutiny required to make critical (under the surface: scary) decisions before the spinning starts.

Context matters.

And, inevitably, this visibility during scoping ("planning") will make them feel safe, creating trust in the process and inevitably your relationship.

Let us know how it goes for you.